Shipments

Shipping times and processing procedure for orders placed on www.artigianasiciliana.shop

Sicilian Artisan shipping procedure

Once the order has been received, we will prepare the package as quickly as possible.

Once ready, we deliver it to our national courier GLS who will take care of getting the shipment to your home in the best possible way within 48 hours!

Cash on delivery service is not available.

Shipping Guarantee:

Our first objective is to make you enjoy healthy and good Sicilian products and to do this we are committed to ensuring that our products arrive at your home in excellent condition!

Our priority is to safeguard the product by ensuring its perfect conservation throughout the duration of the journey. We package our products artfully using materials designed and reinforced for transport and for this reason we have chosen the best materials on the market. The goods travel at our risk, in case of damage we ask you to accept the parcels with reserve.

Courier:

The transport of our deliveries is entrusted to GLS, except for particular needs (particular locations or special deliveries) in which case we use other Express Couriers who are known and reliable at a national and international level.

In the event that the customer does not report the correct address or is absent after 2 visits by the courier, a variable storage cost will be charged depending on the courier. In general we try to provide a free stock release and return service for the customer, but please give us a hand.

Shipping abroad:
for sales outside Italy write to contact customerservice@artigianasiciliana.shop.

Customer care:

For any questions or clarifications, or if you have suggestions or observations on our delivery service, do not hesitate to contact us by email, writing to customerservice@artigianasiciliana.shop.

We will be happy to respond to your email quickly!

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Via Teatro Greco, 45/a – 98039 Taormina (ME)

+39 0942 21134

info@artigianasiciliana.shop

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